Returns & Exchanges
At Giriraj Agarbatti, we strive to ensure your home is filled with the finest fragrances. If you are not completely satisfied with your purchase, we offer a hassle-free return policy for unused and unopened products within 7 days of delivery.
Initiate Request
Contact our customer support team via email or phone with your order number and reason for return to receive a return authorization.
Prepare Package
Ensure the agarbatti packs are in their original, unopened packaging and securely place them in a sturdy mailing box to prevent damage during transit.
Ship Items
Send the package back to our central warehouse using a tracked courier service to ensure the safe arrival of your returned incense products.
Quality Check & Refund
Once our team inspects the returned items for quality assurance, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing